Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Wollumbin.com (the "Site"). Wollumbin is operated by Tank Stream Design.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages or products you view, how you found the Site, and how you interact with it. We refer to this as "Device Information."
We collect Device Information using:
- Cookies – Data files placed on your device, often including an anonymous unique identifier. Learn more at www.allaboutcookies.org.
- Log files – Track actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web beacons, tags, and pixels – Electronic files used to record how you browse the Site.
When you make or attempt to make a purchase, we collect information such as your name, billing and shipping address, payment details, email, and phone number. This is referred to as "Order Information."
"Personal Information" refers to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to process orders, manage payments, arrange shipping, and provide confirmations. We also use it to:
- Communicate with you
- Screen orders for potential risk or fraud
- Provide relevant product or marketing information based on your preferences
Device Information helps us detect fraud, improve our website, analyze customer behavior, and assess marketing performance.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with trusted third parties to help operate our business. For example, we use Shopify to power our store. Learn more at: https://www.shopify.com/legal/privacy
We also use Google Analytics to understand how customers use our Site: https://www.google.com/intl/en/policies/privacy/
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We may also share information to comply with legal obligations or protect our rights.
BEHAVIORAL ADVERTISING
We use your Personal Information to provide relevant advertising and marketing communications. Learn more: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Opt out options:
- Facebook – Ad Settings
- Digital Advertising Alliance – optout.aboutads.info
DO NOT TRACK
We do not alter our data collection practices in response to Do Not Track signals.
YOUR RIGHTS (CALIFORNIA RESIDENTS)
If you are a California resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
DATA RETENTION
We retain Order Information for our records unless you request deletion.
CHANGES
This policy may be updated from time to time for operational, legal, or regulatory reasons.
CONTACT US
For questions or concerns, contact us at:
Email: usa.support@tankstreamdesign.com
Phone: (760) 295-7891
Address: Tank Stream Design, 3275 Corporate View, Vista, CA 92081